Frequently Asked Questions

Got questions? We have answers!

Do I need to book?

No, we do not take bookings. Simply be waiting for the ferry with your ticket, or purchase a ticket onboard.

Where can I buy a ticket?

Sightseeing and Day Pass tickets can be purchased onboard the ferries, online and from most hotels and tour desks. Single and return fare options can be purchased onboard the ferries. 

How much does it cost?

Fares start from as little as $4.00. The full range of ticketing options can be found here

Where can I find the timetable?

The Hopo Timetable can be found here

How do I know if the ferry is running on time?

Hopo has a high-reliability record. However, the ferries may run late on rare occasions due to unforeseen circumstances. Delays and disruptions to the service of ten minutes or longer are published on our website. See LIVE Service Announcements.

How often does the ferry stop?

The ferry stops every hour with increased service frequency during peak periods. 

Can I take my bike or surfboard on the ferry?

Yes, we are happy to take bikes, surfboards, and any other reasonable sports equipment on the ferry.

Is the ferry wheelchair friendly?

Yes, the ferry and all piers are equipped with ramps and wheelchair friendly areas to assist you throughout your trip.

What is the difference between the zones?

Zone A stops at Surfers Paradise (Appel Park) and HOTA, Home of the Arts.

Zone B stops at the Broadwater Parklands (Southport), Marina Mirage and Sea World.

Please keep zones in mind when purchasing your ticket.

What happens if I lose my ticket?

Please ensure you keep your ticket in a safe place as we cannot replace lost tickets. In the unfortunate case you do misplace your ticket, you will need to purchase another one.

What days does the ferry operate?

Everyday except Christmas Day.

Can I bring or purchase food and beverages on the ferries?

Consuming food is prohibited. 
You may not consume food while onboard. There are no options to purchase food on the ferries. There is, however, a wide range of dining options available at all destinations.

Consuming beverages is permitted.
You may bring and consume non-alcoholic beverages while onboard. Water, soft drinks, beer and wine, are available to purchase on the ferries. Alcoholic drink purchases are limited to two per person.

Still have a Question?

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Plan Your Trip.

Check tickets and departure times