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Personal Information (optional)

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Feedback

What type of Ferry service traveller are you?*

What type of Hopo Ferry ticket did you purchase?*

How did you find out about the Ferry service?*

Other comments / feedback:

Satisfaction (optional)

How satisfied were you with the comfort and safety onboard the Ferry service?*
Not Satisfied (1)Somewhat Satisfied (2)Satisfied (3)Very Satisfied (4)
How satisfied were you with the information available for the Ferry service eg timetable, fares, route, destination guide etc?*
Not Satisfied (1)Somewhat Satisfied (2)Satisfied (3)Very Satisfied (4)
How would you rate the ease of use and accessibility of the Ferry service and facilities?*
Not accessible (1)Somewhat accessible (2)Accessible (3)Very Accessible (4)
How would you rate the affordability of the Ferry service?*
Not affordable (1)Somewhat affordable (2)Affordable (3)Very Affordable (4)
How would you rate your level of awareness of the Ferry service (prior to your travel)?*
Low Awareness (1)Somewhat Aware (2)Aware (3)Very Aware (4)